FAQ
How do I use a ZORA Luxury reed diffuser?
Remove the cap, insert the reeds into the bottle and allow them to gradually absorb the fragrance. For a stronger scent, carefully flip the reeds from time to time.
How long does a reed diffuser last?
Longevity varies depending on room temperature, airflow and the number of reeds used. Warm or highly ventilated spaces may cause the fragrance to evaporate faster.
How do I use the room spray?
Spray a few times into your space to create a beautifully scented atmosphere. When using it on fabrics, test a small, inconspicuous area first.
How do I use thiouraye?
Place a small amount of thiouraye in a suitable incense burner and use with care. Never leave burning incense unattended and keep it away from children and pets.
Can I use your burners with thiouraye?
Yes. Our burners are designed to complement our incense products. Always follow the instructions provided with the selected burner.
What payment methods do you accept?
Available payment methods are displayed during secure checkout.
How can I track my order?
When tracking is available, the necessary information will be provided after your order has been shipped.
What should I do if my order arrives damaged?
Contact us within 7 days of delivery with your order number and photos of the product and packaging. We will review the situation and provide an appropriate solution.